Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after placing your order and are shipped via Colidi, our shipping partner. If you would like to track your shipment please contact us on 70833349.

Shipping fees include handling and packing fees. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

You are allowed to exchange your products 7 days after receiving your order. We do not offer refunds. If you have received a defective item, kindly send us a picture of the product as soon as possible so that we can send you a replacement.

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